Imprint

Shop is manged by:

Kova Beauty BV

Calle Igualtat 35

08902 Barcelona

Spain

 

Email: Kovabeauty@gmail.com

Phone number: +34641719648

Here’s everything you need to know before and after your order.

Product

What makes KOVA Beauty different?

Our brush is designed to glide through hair without pulling or breakage. It distributes natural oils evenly from root to tip, helping your hair look smoother, healthier, and more polished with every use.
Is it suitable for all hair types?

Yes, it works on straight, wavy, soft curled, and thick hair. It’s especially loved by those with knot-prone or sensitive hair.
Will it damage my hair?

No. It’s specifically designed to minimize breakage and tension while brushing.

Shipping & Delivery

Where do you ship to?

We ship to the United States, Canada, Australia, and selected European countries, including Spain, France, Germany, Italy, and the Netherlands. We also deliver to a curated range of international destinations, including the United Kingdom, Switzerland, Norway, the United Arab Emirates, Singapore, and Hong Kong. Availability is confirmed at checkout.
How long does shipping take?

Orders are processed within 2–4 business days. Delivery typically takes:

  • Europe: 3–5 business days
  • US: 5–10 business days
  • International: 7–15 business days
Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking link via email to follow your delivery in real time.
What if my item arrives damaged?

If your item arrives damaged, please contact us within 72 hours with a photo, and we’ll arrange a replacement or refund.
How much does shipping cost?
  • United States & Canada: Free shipping
  • Europe: €4.95
  • UK, Switzerland & Norway: €6.95
  • Australia: €9.95
  • Other international destinations: €9.95–€12.95

Returns & Refunds

Do you accept returns?

Yes. We accept returns within 30 days of delivery, as long as the product is unused and in original condition.
How do I request a return?

Simply email us at kovabeautyco@gmail.com with your order number and reason for return.
Can I change or cancel my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
I entered the wrong shipping address, what should I do?

Please email us immediately. If your order hasn’t shipped yet, we can update your details.

Still have questions?

We’re here to help. Reach out anytime at kovabeautyco@gmail.com